{"id":1459,"date":"2024-12-11T12:29:35","date_gmt":"2024-12-11T12:29:35","guid":{"rendered":"https:\/\/klbtheme.com\/fynode\/?page_id=1459"},"modified":"2026-03-30T18:02:40","modified_gmt":"2026-03-30T18:02:40","slug":"privacy-policy-2","status":"publish","type":"page","link":"https:\/\/primelinktelecoms.co.za\/index.php\/privacy-policy-2\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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Privacy Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Prime Link Telecoms is a responsible party as defined in POPIA. We are committed to lawful,\nminimal, and purpose-specific processing of your personal information.

1. Who We Are<\/span><\/h2>

Prime Link Telecoms (Pty) Ltd (\"Prime Link\", \"we\", \"us\", or \"our\") is a South African telecommunications company providing LTE internet services. Our registered address and Information Officer details are:<\/span><\/p>

<\/colgroup>

Company<\/span><\/p><\/td>

Prime Link Telecoms (Pty) Ltd<\/span><\/p><\/td><\/tr>

Registration No.<\/span><\/p><\/td>

[Registration number]<\/span><\/p><\/td><\/tr>

Information Officer<\/span><\/p><\/td>

[TBA]<\/span><\/p><\/td><\/tr>

Email<\/span><\/p><\/td>

privacy@primelinktelecoms.co.za<\/span><\/p><\/td><\/tr>

Postal address<\/span><\/p><\/td>

Sandton, South Africa<\/span><\/p><\/td><\/tr><\/tbody><\/table><\/div>

2. What Personal Information We Collect<\/span><\/h2>

We collect the following categories of personal information:<\/span><\/p>

  • Identity information: Full name, ID number, date of birth<\/span><\/p><\/li>

  • Contact information: Email address, phone number, physical and postal address<\/span><\/p><\/li>

  • Financial information: Bank account details (for debit order), billing address, transaction history<\/span><\/p><\/li>

  • Device and technical information: IP address, router MAC address, device type, browser type<\/span><\/p><\/li>

  • Usage data: Data consumption, connection logs, service usage patterns<\/span><\/p><\/li>

  • Communication records: Support tickets, call recordings (with consent), chat logs<\/span><\/p><\/li><\/ul>

    3. Purpose of Processing<\/span><\/h2>

    We process your personal information only for the following lawful purposes:<\/span><\/p>

    • To provide and manage your LTE internet service<\/span><\/p><\/li>

    • To process payments and manage your account<\/span><\/p><\/li>

    • To verify your identity in compliance with RICA (Regulation of Interception of Communications Act 70 of 2002)<\/span><\/p><\/li>

    • To communicate service updates, outages, and billing notices<\/span><\/p><\/li>

    • To comply with legal and regulatory obligations including ICASA regulations<\/span><\/p><\/li>

    • To improve our services and website through aggregated, anonymised analytics<\/span><\/p><\/li>

    • To send marketing communications \u2014 only with your express consent<\/span><\/p><\/li><\/ul>

      4. Legal Basis for Processing<\/span><\/h2>

      Our processing of personal information is based on one or more of the following grounds under POPIA:<\/span><\/p>